Micro Moves: Delivery & Shipping

Simple Shipping, Straightforward Service

At Micro Media LLC, we love bringing your designs to life—and getting them safely to your hands. To make this process seamless, we partner with Printful, a trusted drop-ship fulfillment service, to handle printing, packaging, and shipping directly to you.

Shipping & Handling

  • Processing Time: Orders are fulfilled by Printful within 2–7 business days depending on the product. Once shipped, tracking information is provided so you can monitor your order every step of the way.

  • Shipping Options: Standard and expedited shipping are available, with timelines varying by location. Please note that shipping times are determined by Printful.

  • Packaging: Your items are shipped directly from Printful's facilities. Micro Media LLC does not physically handle packages, and cannot control shipping speed, carrier handling, or packaging once orders leave Printful.

Limited Liability

  • Micro Media LLC partners with Printful to ensure quality, but we cannot assume responsibility for lost, delayed, or damaged shipments once fulfilled.

  • If there are issues with delivery, please contact us directly — do not contact Printful. We will work with Printful on your behalf to facilitate a resolution.

Returns & Exchanges

  • Because all products are custom, made-to-order items, we do not accept returns or exchanges for wrong size, color, or change of mind.

  • If your item arrives damaged or has a manufacturing defect, please contact us within 30 days of delivery with clear photo evidence of the issue. We will file a claim with Printful on your behalf for a free reprint or refund.

  • Custom or personalized items are non-returnable unless damaged or incorrect, per Printful's policy.

How to Report an Issue

  1. Email us at hello@micromediallc.com or use our within 30 days of delivery.
  2. Include your order number and clear photos of the damaged or incorrect item.
  3. We will review your claim and respond within 2–3 business days.

Questions About Your Order?

Reach out to us directly — we're here to guide you through the process and make your experience as smooth as possible. Email us at hello@micromediallc.com or visit our to get in touch.