FAQ — Got Questions? Sassy's Got Answers! 💅

Q: How long does shipping take?
Good things take time, babe! Give us 2–5 days to work our magic making your order, then 3–5 more days to get it to your door. Total? About 5–10 business days for US orders. Worth the wait, we promise! 😉
Q: Do you ship internationally?
Oh honey, we ship WORLDWIDE! 🌍 Canada, UK, Europe, Australia, Japan — if you're out there, we're coming for you. International orders take about 10–20 business days. Good things travel far!
Q: How do I track my order?
Stalking your package? We get it! Once your order ships, we'll send a tracking number straight to your inbox. Use it to watch your goodies make their way to you! 📦
Q: How do your sizes run?
We keep it real — our gear runs true to size! Check the size chart on each product page so you get the perfect fit. No surprises, just drip! 🔥
Q: What is your return policy?
Since every piece is made just for YOU, we can't take returns for sizing oopsies — so check that size chart! But if something arrives damaged or wrong? Hit us up within 7 days at hello@micromediallc.com and Sassy will make it right! 💪
Q: How do I use my discount code?
Saving money AND looking good? That's the Micro Media way! Just drop your code in the "Discount code" box at checkout. New here? Use WELCOME10 for $10 off your first order. You're welcome! 😘
Q: Can I cancel or change my order?
We move FAST around here! Email us immediately at hello@micromediallc.com and we'll do our best to catch it before production starts. No promises, but Sassy always tries! ⚡
Q: Do you offer custom designs?
YES and we are HERE for it! 🎨 Head over to our Designer Dojo and submit your vision. Let's create something legendary together!
Q: How do I contact you?
Slide into our inbox at hello@micromediallc.com — we respond within 1–2 business days. Sassy reads every message! 💌